Boris FX Offers Remote Access To Help Customers: COVID-19 Update

March 18, 2020
tags: Blog, News

Dear Boris FX customers,

During the uncertain times surrounding the Coronavirus (COVID-19) pandemic, I’d like to personally reach out to you to restate our commitment to continue serving and supporting the worldwide broadcast and post-production community when you need us most. I know that many of you had to disrupt your normal working environments on short notice and move your editing, compositing, and motion graphics work to your homes. I know, because we at Boris FX went through the same ordeal last week. To help you with the transition I’m pleased to offer:

On our part, the Boris FX team is taking all necessary precautions to protect ourselves, our families, and the communities where we live and work.

  • Our staff has been working remotely since last week to minimize community spread
  • Quotes, new license purchases, upgrades, and renewals are all being processed as usual
  • Customer service operations like plug-in support and license assistance are all readily available through the usual channels (phone, forums, email, chat)

I know how hard it is to see your business disrupted by this unforeseen global event, but I feel that as a community we are all in this together and we can lessen the impact by helping each other!

Sincerely,
Boris Yamnitsky
CEO/Founder, Boris FX


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